The Mercer Membership
Ongoing technology support with a familiar, trusted concierge.
Service Overview
Members receive access to one 90-minute, focused in-home session designed to simplify and stabilize your technology, each month, along with priority phone and text support — creating continuity and peace of mind.
$95 / Month
Service Details
• Includes one 90-minute in-home visit per month
• Priority phone and text support included
• Additional visits or extended time billed at member-preferred rates
• Scheduling and scope always confirmed in advance
What’s Included
• One in-home visit per month
• Priority phone and text support
• Ongoing familiarity with your home and devices
• Proactive guidance and maintenance
• Preferred scheduling for additional visits if needed
Best For
• Clients who want ongoing support and continuity
• Homes with multiple devices or evolving technology
• Adult children seeking reliable support for parents
Services are provided for general technology support and guidance. Outcomes may vary depending on third-party equipment, software, or internet providers.
Membership services are billed monthly and may be canceled at any time with notice prior to the next billing cycle.
Winston-Salem & The Triad Area. By Appointment Only.